STORY
Norm Voller is a former manufacturing executive, chemist, software engineer and entrepreneur. In 2007 he was introduced to the craft of shear sharpening and began studying the industry for the best and most consistent techniques. With his unique background in research, engineering and entrepreneurship, he developed an expert understanding of the processes and dynamics of sharpening scissors. In 2008, Norm began sharpening and selling shears in Raleigh, North Carolina, and quickly developed a reputation for creating the best and most precise cutting edges. Today he sharpens shears for stylists around the country. In 2012, Mizutani Scissors named Norm their Master Sharpener for the U.S., and invited him to travel to Japan to share and compare secrets with Mizutani’s expert staff. Today, DSS uses the same equipment and processes as the Mizutani Factory in Tokyo so that your shears come to you sharpened to the same standard of excellence applied to shears sharpened in Japan. That's what we mean when we say Japanese factory sharpening.